Safety Guidelines for Pilgrims Travelling During Busy Seasons

To stay safe and avoid unnecessary stress, it's important to know when the crowds are at their peak. The busiest times for pilgrimage are:

• Ramadan (especially the last Ashra)
• Hajj Season (Dhul-Hijjah)
• School Holidays
• Public Holidays in Gulf and South Asian countries

During peak seasons, you can expect larger crowds, longer queues, and more delays. Masjid Al-Haram and Masjid an-Nabawi become extremely busy, with heavy foot traffic and congestion during rituals like Tawaf and Sa’i. Immigration, transport hubs, and hotels may have extended waiting times.

Being aware of the crowd helps set realistic expectations and better planning and preparations.

Both Hajj and Umrah pilgrimages are physically demanding, especially during peak seasons. We advise you to prioritise your physical health and fitness and start preparing for your journey a few weeks in advance.

• Build stamina through walking or light cardio daily
• Stay hydrated during travel and rituals
• Eat light, nutritious meals to maintain energy levels
• Always take rest when required, especially between the rituals

Note: If you are suffering from any health problem, you should consult your doctor and carry essential medication with prescriptions.

Always prepare and carry your personal safety kit when performing Hajj and Umrah, as it can make a huge difference in your comfort and readiness:

• Face masks to reduce exposure to airborne germs
• Carry unscented hand sanitiser, wipes, sunscreen, and sunglasses to protect yourself from heat and sun exposure.
• Band-aids, pain relievers, and blister pads for foot protection
• Wear an ID card or badge with your hotel name, group name, and contact details — it’s essential in case you get separated or need assistance.

If you are on a private Umrah tour or travelling with a group, you should always follow the set plan and stick together, especially in areas like the Mataf.

• Set a meeting point at every major site
• Use tags or wristbands to identify your groups easily in the crowd.
• Ensure everyone has an international calling or roaming service.
• Share hotel address cards in Arabic and English with all group members.
• If travelling solo, you must carry a local SIM card and inform a trusted contact about your movements.

Peak pilgrimage seasons are often accompanied by intense heat, especially in Saudi Arabia’s summer months. Dressing smartly can help you withstand the weather and the walks.

• Use a hat or an umbrella for sun protection.
• Choose comfortable, durable sandals or slippers for long walks (especially for Sa’i and Jamarat)
• Avoid carrying heavy bags while walking through Haram areas.
• Women must wear a loose abaya with breathable fabric, while men must be in Ihram clothing (i.e two white sheets of unstitched cloth)

Massive gatherings in sacred sites like Masjid Al-Haram and Masjid an-Nabawi demand patience, discipline, and awareness. Adhering to crowd safety rules is both a religious and communal obligation.

• Always wait for space to move and do not push or rush.
• Follow the floor markings and signs inside Masjid Al-Haram.
• Listen to instructions from security and volunteers.
• For disabled pilgrims, there are lifts and escalators for easy accessibility.
• Don’t stop for selfies or photos in busy walking areas.

Both Masjid Al-Haram and Masjid Al-Nabawi have made big improvements to their facilities and services for pilgrims who have physical, visual, or hearing impairments. Always opt for authorised service providers and avoid street hawkers offering paid services. The services you will get in the sacred sites are:

• Wheelchair rentals are available at designated counters
• Electric scooters for Tawaf and Sa’i (book early during busy times)
• Big Ramps and elevators throughout the mosques
• Special prayer areas for those with limited mobility.

Booking accommodations close to the mosque during peak seasons isn't just about luxury- it's a smart and practical safety decision.

• Reduces the physical strain of long walks and also saves time
• You can easily return to your stay in case of heat, illness, or crowd pressure
• Minimises exposure to busy transport areas

Pro Tip: Book well in advance to secure a hotel near mosques, as prime spots get filled quickly during peak periods.

Getting around during peak pilgrimage seasons—whether by bus, taxi or on foot—requires extra care and awareness. When dealing with big crowds and lots of traffic, it’s vital to stay alert, plan your travel ahead, and stick to the safety rules to steer clear of holdups or accidents.

• Use official shuttle buses to visit the sacred sites
• Avoid overpacked vehicles and unlicensed taxi service
• Don’t rush to board buses—wait for the next one if overcrowded
• Ensure you have your ID and contact info at all times while going between sites.

Hajj and Umrah are not just a physical journey- they are profoundly emotional and spiritual ones. During peak seasons, you may expect long queues, crowded places and delays that can trigger frustration, so you need to be mentally and emotionally prepared.

• Avoid confrontations or arguments — maintain a peaceful mindset and focus on your ibadah.
• Have patience, and also help others if possible
• Stay spiritually focused with Duas, Zikr and recitation of the Qur’an

Remember, Sabr (patience) is one of the most rewarded acts during the Hajj and Umrah journey.